• Launch the Microsoft Outlook application in your system.
  • Click File and select Add Account.
  • Locate and select 'Manual setup or additional server types', and click Next



  • In the ‘Choose Service’ page, select 'POP or IMAP', and click Next.
  • In the 'Add Account' page, provide the following details:
    • User Information
      • Your name: Your preferred display name. This will be used in the emails you send from Outlook. 
      • Email address: Your Zoho account email address (user@domain.com or email aliases for organization accounts or username@zoho.com, if you have a personal account) 
    • Server Information:  For specific configuration related to your account, check this section. 
      • Select POP3 from the Account Type menu.
      • Incoming server: poppro.zoho.com - for organization accounts (if your domain is hosted with Zoho).
      • Incoming Server: pop.zoho.com - for personal accounts (if you have a personal @zoho.com account)
      • Outgoing Server: smtp.zoho.com
    • Logon Information:
      • Username – The email address of your Zoho account (user@yourdomain.com for Email Hosting users / username@zoho.com for personal users).
      • Password – Zoho Account Password (Use Application-specific Password if Two-Factor Authentication is enabled for your account.)
  • Ensure that 'Remember Password' is checked, and click More Settings.




Outgoing Server tab: Select My outgoing server (SMTP) requires authentication and ensure that Use same settings as my incoming server is checked.


Select the Advanced tab and configure the Settings as follows:

  • Incoming Server (POP3): 995
  • Select the This server requires an encrypted connection (SSL) checkbox.
  • Outgoing Server (SMTP): 465
  • In Outgoing Server, Select SSL from the drop down for the encrypted connection.
  • Click OK

  • You will be redirected back to the 'Add New Email Account' section.
  • Click Test Account Settings to check the configuration info.
  • When the tests are successful, Outlook will display a popup as shown below.
  • Click Close. If you see any errors, check the troubleshooting section.